Welcome to cometribeshop.com (hereinafter referred to as the “Website”). Please read the following terms and conditions (“Terms”) carefully before using the Website and its services. By using the Website, you agree to abide by these Terms.
- FAQ
1.1 How do I place an order?
To place an order, browse our products, select the items you need, and click “Add to Cart”. On the shopping cart page, you can view the order details and check out. Follow the on-screen instructions to complete the payment.
1.2 How do I modify or cancel my order?
If you need to modify or cancel your order, please contact our customer service team as soon as possible. We will process your order within 24 hours after you place the order, and you may not be able to change or cancel it afterwards.
1.3 How much does shipping cost?
Shipping costs will vary depending on your delivery address and the shipping method you choose. You can view the specific shipping information at checkout.
1.4 How long will it take to receive the goods after they are shipped?
Shipping time varies by location and logistics company. Generally, domestic orders will be delivered within 7 business days after shipment, and international orders may take longer.
1.5 How do I get a refund?
If you are eligible for a refund, please contact customer service within 30 days of receiving the product to apply for a refund. Please refer to our Refund Policy page for details.
1.6 What if the product is of quality or defective?
If the product you received has quality problems or defects, please contact customer service within 7 days of receiving the product. We will provide you with a solution, including replacement or refund.
1.7 Is my personal information safe?
We take your privacy very seriously. The personal information you provide will only be used for order processing and customer service. Please refer to our Privacy Policy page for more information.
- User Responsibilities
When using this website, users promise to:
Provide accurate personal information.
Comply with laws and regulations and do not engage in any illegal activities.
Do not infringe on the rights of others, including intellectual property rights, privacy rights, etc.
- Changes to Terms
We reserve the right to modify the terms of this issue at any time. Any modifications will take effect immediately after being posted on this website. Your continued use of this website constitutes your acceptance of these modifications.
Thank you for choosing cometribeshop.com, we look forward to providing you with a quality shopping experience and service!